Terms & Conditions
Mewa Delicacy is your one-stop shop for indulging in the finest dry fruits and gifting them to loved ones. We strive to create a smooth and enjoyable shopping experience for you.
These Terms & Conditions (“Terms”) outline the terms under which Mewa Delicacy sells products (“Products”) through this website (“Website”). Please take a moment to carefully read and understand these Terms before placing an order.
We may update these Terms occasionally without prior notice. We recommend reviewing this page regularly to stay updated. By placing an Order on our Website, you agree to the latest version of the Terms posted at that time.
If a change in law requires us to modify these Terms after your Order but before fulfillment, we are obligated to apply the change to your Order. Otherwise, the Terms applicable at the time of your Order placement will apply. If you disagree with these Terms, you should not use our Website or place any Orders.
About Us:
This Website, [Insert Website URL], is owned and operated by Mewa Delicacy, a company incorporated under the laws of India with commercial license number [Insert License Number]. Our registered office is located at [Insert Address].
Eligibility:
We aim to make Mewa Delicacy accessible to everyone. However, to use our Website and its services, you must:
* Be at least 18 years old.
* Be legally able to:
1.Make payments using our accepted methods.
2.Agree to these Terms.
3.Enter binding contracts with us.
* Use the Website for personal or gift-giving purposes only. Commercial usage is strictly prohibited. We reserve the right to refuse Orders suspected of commercial use.
Website Access and Use:
Accessing our Website is free. However, you are responsible for any arrangements necessary to access the Website.
We provide the Website “as is” and on an “as available” basis. We may modify, suspend, or discontinue the Website (or any part of it) at any time without prior notice. We hold no liability for any Website unavailability.
You can link to our Website as long as you do so fairly and legally, and it does not damage or take advantage of our reputation. However, linking our Website in a way that suggests an association, approval, or endorsement where none exists is strictly prohibited.
To take full advantage of our features and services, you can either browse as a guest or create an account. You are responsible for ensuring that any personal and payment details you provide are accurate and complete. You can update your information through your account settings. Keep your account information and password confidential. Our customer service representatives will never ask for your password.
We are committed to our Privacy Policy but are not responsible for any loss due to misused details. Please notify us immediately if you suspect your account has been compromised.
By registering or placing an Order, you warrant that you meet the Eligibility criteria and the provided information is accurate. Commercial entities are not eligible to register. By placing an order, you authorize us to send future offers to your contact details.
Intellectual Property:
Using Mewa Delicacy’s Website and its content does not grant you any ownership rights. This includes the content (graphics, photographs, including all image rights, sounds, music, video, logos, icons, audio, or text), software, HTML, or other code contained on the Website. All such content, including third-party trademarks and designs, is protected by national and international intellectual property laws and treaties.
You are only permitted to use the content as expressly authorized by us or the licensor. Reproduction or redistribution of the content is strictly prohibited and may result in legal consequences. This includes linking, commercially exploiting, copying, or using the materials on any other server for publication, reproduction, or distribution.
User-Generated Content:
When you submit a review, you agree to be solely responsible for its content. You also grant us the right to use any content you provide for our own purposes, including republication in any form or media. We reserve the right to moderate comments and may not display them immediately. We are not obligated to check all content and hold no liability for third-party posts. We may, at our discretion, not publish or remove any comment that we believe may be unlawful, defamatory, racist, or libelous, incites hatred or violence, harms people, institutions, religions, or privacy, could cause harm to minors, harms trademarks, patents, or copyrighted content, contains personal data, or improperly promotes businesses. This is a public platform, so please avoid posting confidential information.
Orders:
When you place an Order, you commit to purchasing the described items at the indicated price, including delivery fees, taxes, and duties where applicable (subject to your right to cancel or return).
Order acceptance is at our discretion and may be withheld for reasons such as ineligibility,inability to confirm payment authorization, suspected fraud, shipping restrictions, stock availability, or other reasons. Items in your Website cart are not reserved until your Order is paid for.
The Website may contain or provide information regarding the availability of merchandise. This information can be used to estimate the likelihood that an item will be available immediately upon Order placement. Unfortunately, we cannot guarantee that an item stated to be available will actually be available right away, as inventory can change throughout the day. In rare cases, a product may be available when you place an Order but sold out by the time, we process the Order. Should this happen, we will notify you.
Receipt of your Order will be acknowledged by email. However, the Order is only confirmed when you receive a notification from us confirming dispatch of the relevant item(s). No party other than us has the authority to confirm acceptance of the Order.
Goods, Pricing and Availability:
We make all reasonable efforts to ensure that all descriptions and graphical representations of Goods available from us correspond to the actual Goods. Please note, however, that Images of Goods and/or Descriptions of packaging are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product sold due to differences in computer displays and lighting conditions.
We neither represent nor warrant that Goods will be available.
All Goods are made in the same environment as nuts so we cannot guarantee they are free from nut traces.
We make all reasonable efforts to ensure that all prices shown on our Website are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary. Changes in price will not affect any order that you have already placed. In the unlikely event that We have shown incorrect pricing information, please note the following:
Where the price you paid is lower than the actual price of the item, honour the price in your Order.
Where the price you paid is higher than the actual price of the item, refund you the difference.
If your Order has not yet been processed, then we will notify you as soon as possible and only process the order (or part thereof) once you have confirmed you are happy to buy at the correct price or otherwise cancel the Order (or part thereof) and refund your payment in full.
Delivery charges are not included in the price of Goods on our Website. Delivery options and related charges will be presented to you as part of the order process.
Payments:
Payment for Goods and related delivery charges must always be made in advance and you will be prompted to pay during the order process.
We currently accept the following tender types for Orders placed on our Website: VISA, MASTERCARD, NET BANKING, GOOGLE PAY, PHONE PAY, PAYTM and PAYPAL. By entering payment details onto our Website, you warrant that you are duly authorized to pay using those details. We reserve the right to decline orders without liability to you where we believe payments are not authorized, the payment method is not valid or where we do not think you are authorized to use the relevant tender type.
Product Returns & Refunds:
Your order is guaranteed to arrive in perfect condition at the specified shipping address provided. If you are not completely satisfied with the quality of your order upon arrival, then kindly contact Customer Care within 48 hours of order receipt.
Refunds, if approved, will be made between 10 and 30 days – onto the original mode of payment.
International Customers:
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the INDIA. We reserve the right to define what can and cannot be delivered to which destination. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay.
Other Important Terms:
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions and the suspension or cancellation of your registration and your right to use our Website shall not affect either party’s statutory rights or liabilities.
The Contract is between You and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.
Law and Jurisdiction:
You acknowledge and agree that our Website Terms constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any items through the Website, and supersede and govern all prior proposals, agreements, or other communications.
This Website’s Terms and conditions are governed by the federal laws of INDIA and all disputes arising here under are subject to the exclusive jurisdiction of the courts of India.