Privacy policy

Mewa Delicacy Private Limited recognizes the importance of safeguarding any personal information shared via its website. This Privacy Policy outlines information gathering, handling, and protection procedures when you access or transact through the Website. By continuing to use the Website, you are deemed to agree to the practices.

 

This Policy has been prepared in accordance with the provisions of the Information Technology Act, 2000, read with the relevant rules framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws in India.

 

Purpose of this Policy

 

The intent of this document is to provide clarity on the categories of information collected, the purposes for which such information is used, circumstances under which it may be disclosed, and the measures adopted on its protection.The commitment is towards processing personal data on a fair, secured, and law-consistent basis.

 

Nature of Information Collected

The information may be collected when you voluntarily provide it in the course of placing an order, registering an account, subscribing to the company’s updates, participating in surveys, or using the contact form to reach customer support. This information may include your name, telephone number, e-mail address, delivery and billing addresses, postal code, as well as information related to payments that will allow for the completion of a transaction. Wherever voluntarily provided, preference data or feedback information, including demographic data, may also be recorded.

 

Separately, certain technical data is fixed automatically when interacting with the Website. This includes the internet protocol (IP) address, device information, browser settings, operating system, routes of navigation, and session records. This information is necessary for analyzing the users’ actions, for maintaining the desired level of website performance, and for improving the site’s functioning.

 

Methods of Collection

Information is obtained directly from users during registration, receipt of orders, subscriptions, inquiries, and other actions performed on the Website. Besides, the Website uses cookies and related technologies, which help with operational efficiency, recognize returning users, and assist in assessing the Website’s usage. They help to ensure consistent functionality and analytical functionality based on a review of behavioral factors.

Such technologies may also be present from third-party agents working in analytics or marketing fields, depending on the policy. Browser settings may be changed to refuse cookies altogether. However, certain components of the Website may malfunction should such settings be changed.

 

Use of Information

Personal identifiable information is used for purposes such as order processing, payment processing, shipment arrangements, communications on the status of transactions, and responding to customer inquiries.

 

Contact details may also be used to send information regarding products, services or promotional initiatives, unless the user opts out of receiving such information. However, the necessary transactional messages are still sent to complete or otherwise manage an order.

 

Information may further be processed for internal administrative purposes such as system monitoring, fraud prevention, performance evaluation, dispute resolution and compliance with statutory obligations. Relevant transaction records may be retained as required by relevant regulations.

 

Disclosure of Information

Personal information is not sold or commercially distributed to any third parties.The disclosure may happen where it is necessary to facilitate services and may include disclosing limited information to payment processors, delivery partners, technology or professional advisors hired to assist in business operations. Such entities are expected to treat information in a secure and confidential manner.

Information may also be disclosed in cases where it is required by law, regulatory authority, judicial order or when it is required to protect legal rights, prevent misconduct or deter suspected illegal conduct.

 

Data Protection Measures

Reasonable administrative, technical, and physical safeguards are maintained to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Encrypted transmission protocols are carried out to ensure the security of sensitive data transmitted through the Website. Information stored is accessible only to authorized personnel with justified access rights. Consistent efforts that security standards are maintained are not guarantee that an electronic transmission or storage system will be entirely risk proof. Users recognize the limitations that are inherent in communicating via the internet.

 

Retention Practices

Retention of personal information is only done for as long as it is necessary for the purposes set out in this Policy, including compliance with legal, tax, accounting, or regulatory requirements.

 

For limited periods of time, technical usage data may also be retained for statistical or security reasons, except in cases where extended retention is mandated by law. The relevant information is safely erased or anonymized at the end of the retention period.

 

User Rights

You may also request access to personal information held by us and seek rectification of inaccurate or incomplete information.

 

The correctional, deletion, or withdrawal requests regarding the marketing consents may be provided using the below-listed contacts. For correction, deletion, and withdrawal of marketing consent, verification steps can be initiated before the data is passed on to delete or stop marketing the user. The withdrawal of consent for some uses may have implications on the provision of some services.

 

Taxes

Transactions entered into through the Website are subjected to statutory levies as applicable under Indian law. Accordingly, the purchases may be liable to goods and services tax (GST), duties, cesses or any other charges imposed by the government or any authority as per the laws in force at the time of transaction. Applicable taxes will be applied based on the current regulation and copied to the checkout area

 

External Links

The site may have links or references to unpaid third party services. MEWA Delicacy assumes no responsibility for the data used or security procedures by these external services. You are urged to read their privacy policy before using any links.

 

Governing Law

 This Privacy Policy shall be governed by the laws of India. Any dispute arising in connection with this Policy shall be subject to the jurisdiction of the competent courts of Delhi, India. 

 

Revisions

 Revisions to this privacy policy may occur if the operations or legalities/regulatory change in the area of law. Revised versions will be made available on the website, and by continuing to use the site after changes are made, you are accepting those changes as well.